Action Train Videos
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Our Policies

How to Order

We accept payment online using PayPal (c). PayPal is the safer, easier way to pay online. The service allows anyone to pay in any way they prefer, including credit card or bank account, without sharing financial information.
 
We can also process orders via mail. For ordering via mail, or for ordering outside the U.S. and Canada, please use the Mail Order link and send orders to:

Action Train Videos
P.O. Box 50581
Colorado Springs, CO 80949  U.S.A.

Shipping and Handling

We attempt to ship your order as soon as we receive it.

Orders are shipped via USPS Priority Mail and are assigned a tracking number. If you provide us your email address, we will notify you via email when your order is processed and shipped. Most orders ship within 3-5 business days.

Security

We take security very seriously. We never share our customers' information with other companies or individuals.

Privacy

Our business depends on your trust. We aim to earn your trust by collecting only the minimum amount of information that we need to protect you, our valued customer, against fraud. We promise to keep your personal information confidential. Action Train Videos™ never sells our customer names or personal information to outside sources.

Returns

We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to know. Let us know if something is wrong and we will do what we can to make it right, or we will refund your money.

Do you have any questions? Send us an e-mail at:

Action Train Videos * P.O. Box 50581 * Colorado Springs * CO * 80949